BUYING FAQs

 

How do I find a certain wine?

By entering the details of your target wine in the search field, you should find it immediately. By using the advanced search you can produce a list of wines by; wine name producer, vintage, region, colour, taste, type, bottle size or price. Alternatively contact us on +44 (0)20 7887 2250 or sales@paramountvintners.co.uk and one of our experienced team will help to source the wine you’re after.

 

When do I pay?

Invoices are payable at the time of order confirmation. This means that the wine you ordered is secured for you at the done-deal price.

 

What payment methods do you accept?

We accept all major credit/debit cards including, VISA, Mastercard, Switch/Maestro and AMEX. You may also pay by bank transfer or by cheque. Please contact the sales team for our bank details. Please also make sure that your customer account number or order number is quoted as a reference when paying by bank transfer or cheque as this makes it much quicker to apply the money to your account.

 

I have an invoice query, can you help?

All your invoices can be viewed online or through the email we send you once your order has been confirmed. If you need any further assistance please contact our sales team on +44 (0)20 7887 2250 or sales@paramountvintners.co.uk.

 

Can you guarantee the condition and provenance of the wine you sell?

We only stock wine of good quality, conditions and provenance. The conditions of all the wine we sell are shown in the wine list on our website. These values include the descriptions of labels, levels, capsules, case conditions and other notable items. We only sell wines whose provenance we can prove. The majority of our wines are still in bond and have been stored at our warehouse at London City Bond since shipment. If at any time you are unsure or the wine is particularly rare or old, we can request a condition report from the warehouse.

 

Can you alert me when a certain wine becomes available?

Send us a list of the wines you desire along with your contact details and account details (if registered) to, sales@paramountvintners.co.uk. Once the wines become available or are sourced by us we will contact you for further instruction.

 

Do you have a wine list that you can send me?

You can download our full wine list in either excel or pdf format from our home page. You can also keep up to date with our latest offers, purchases and wines available by registering online to join our mailing list.

 

Do I need to have an account with you to place an order?

If you have not purchased from Paramount Vintners before you will need to register your details with us, this is part of the process when placing an order online. If you make a purchase over the phone or by email, we will need to take a billing address and telephone number.

 

Can I buy wines offline?

You can order wines offline by telephone on, +44 (0)20 7887 2250.

 

Is there a minimum amount I have to order?

Unlike most fine wine merchants we do not have a minimum order policy.

 

How much is wine duty and VAT?

With effect as of Sunday 19th March 2014, the following Excise Duty Rates (excluding VAT) are as follows:

  Per Standard 75cl Bottle Per Case
Still Wines £2.08 £24.96
Sparkling Wines £2.67 £32.04
Port £2.78 £33.36

UK VAT rate is 20% (applied after duty)

Rates are subject to change by the government at any time.

  

What does IN BOND mean?

Wines in bond, are purchased wines, which have had no UK duty, or VAT paid on them. Under UK law, they must be stored in a bonded warehouse approved by HM Customs & Excise. If you request the wines to be delivered to you (anywhere in the EU), then duty and VAT will be payable by you in addition to the price. The duty and VAT on wines purchased in bond can be deferred further by keeping them stored in a bonded warehouse.

 

What are Tasting Notes and Wine Scores?

A tasting note is a wine critic’s written testimony about the aroma, taste identification, acidity, structure, texture and balance of a wine. A wine score is part of the tasting process, and as a way of comparing the merits of various wines they are given scores according to a relatively set system. This is commonly done by weighting different aspects such as, 1) wine appearance, 2) the nose or smell, 3) the palate or taste, and 4) overall. It is common for wines to be scored out of 20 or out of 100, however different critics tend to have their own preferred system.

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    tel: +44 (0)20 7887 2250

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